Tony Automotive · Customer information
Privacy Policy
How Tony Automotive handles information from website visitors, service requests, newsletter signups and text messaging.
Effective and last updated: October 30, 2026
About this policy
Tony Automotive uses information submitted through this website to respond to customers and provide automotive services. This policy covers our website, online forms, appointment requests, newsletter and related customer communications.
Information we collect
We collect the information you choose to provide, including your name, email address, phone number, vehicle details, service needs, appointment preferences and messages. We also keep your communication preferences and consent records. Our hosting and embedded service providers may process technical information such as IP address, browser type, pages requested and device information to deliver and protect their services. Please do not enter payment card numbers or sensitive identification documents in newsletter or general contact forms.
How we use information
We use this information to answer questions, arrange appointments, communicate about requested work, maintain customer records and operate and secure our website. If you opt in, we may send newsletters, maintenance tips, shop news or promotional offers through the channels you select. Providing a phone number alone does not authorize promotional text messages. Marketing consent is optional and is not a condition of purchasing services.
Service providers and disclosures
We use providers that help deliver our website and customer services, including Vercel for website hosting, GoHighLevel/LeadConnector for forms, scheduling and communications, Square for its linked booking services, and Connect Quick for website and system support. These providers process information needed to perform their services. Google Maps is embedded for directions and may receive technical information when loaded. External services have their own privacy notices. We may disclose information when legally required or necessary to protect customers, our systems or legal rights.
Mobile information and SMS consent
We do not sell mobile numbers or disclose mobile information to third parties or affiliates for their marketing or promotional use. Text-message opt-in records and consent are not available to outside parties for their own use. We provide access only to service providers that need this information to operate our messaging and customer support on our behalf, or where disclosure is legally required. Consent applies to Tony Automotive and cannot be transferred to another business for its marketing.
Cookies and browser storage
Our website uses session storage to remember whether the newsletter invitation has already appeared in your tab. Embedded forms, booking tools and maps may use cookies or similar technologies to work properly and protect against misuse. You can manage cookies through your browser and any controls provided by those services; blocking them may affect functionality. You can contact the shop by phone instead of using an online form.
Your choices
To stop text messages, reply STOP to the number that sent the message. For messaging assistance, reply HELP or contact us below. To stop marketing emails, use the unsubscribe link in the email or contact us. You can ask us to access, correct or delete information we hold about you, or change your preferences. We may need to verify your identity and retain records needed for services, legal obligations or honoring opt-out requests. Any rights available under applicable law remain in effect.
Retention and security
We keep information for the purposes described here, including customer service, required business records and documenting communication preferences. Retention depends on the information and applicable requirements. No online system or transmission can be guaranteed completely secure.
Children and updates
This website and newsletter are intended for adults seeking automotive services, not children under 13. Contact us if you believe a child has submitted personal information. We may update this policy as our practices change; the date above identifies the latest revision.
Contact Tony Automotive
8041 Queenair Drive Suite 2, Gaithersburg, MD 20879
Phone: 301-401-6669
Email: service@tony-automotive.com
For information about personal data, read our Privacy Policy. Messaging and website terms are available in our Terms & Conditions.